Poor upper management - Employment Counselor Goodwill Employee Review

2.0
Jul 18, 2011
Recommend
CEO approval
Business Outlook

Pros

Fulfilling employment in the Human Services, opens doors to better non-profits. Hourly staff within HS are very friendly and hard working.

Cons

Does not compensate fairly, regardless of performance or experience Very shady communication. Empty promises. Employer states constantly in "pay/promotion freeze" for all hourly employees when annual review/raise time comes; however, promotes around 10 managers into newly created "director" positions with significant raises. Despite no increased compensation for hourly employees, managers continue to recieve merit raises/promotions for poor performance.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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