A good place to start out. - Career Consultant Goodwill Employee Review

3.0
May 8, 2016
Recommend
CEO approval
Business Outlook

Pros

Great coworkers with a passion for their field. Creative thinking is encouraged, and individuals are asked for their solutions to problems which arise on a regular basis.

Cons

The chain of command gets muddy at the lower end of management. Promotions to lower management are not based on ability, but on positioning. Mistakes get made by rookie supervisors, and middle management is obliged to support poor decisions.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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