I would give Goodwill a "B" - Retail Supervisor Goodwill Employee Review

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

The work environment is very enjoyable. You get to talk to the average person on a daily basis. If you are open enough, people who shop at goodwill will tell you almost anything. (advice, wisdom, and knowlege) They pay pretty well for being a "garage sale" store. Management tends to put employee horse playing in the blind spot and tend to make working at goodwill very enjoyably.

Cons

They do pay very well, but it took my manager about 4 months to give me a promotion. Managment is terrible, bunch of trashy people who have no idea how to run a company.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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