Direct Support Professional - Day Program - Anonymous employee Goodwill Employee Review

5.0
Feb 11, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I'm my program, all of the managers were fabulous. The discount at the stores was nice, too. They do offer education benefits as well.

Cons

Some challenging clients, but more so challenging co-workers (not all of course, but some more team-oriented than others). Staff to client ratio was often unbalanced leaving some staff burnt out. Disconnect from the far upper management that makes decision for the programs.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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