Overall good experience - Anonymous employee Goodwill Employee Review

4.0
Jan 22, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Provides excellent training for position, good written policy and procedure manual to ensure understanding of expectations, good benefits, good salary and bonus plan, only retail position offering every other weekend off

Cons

No autonomy for managing store, too many hours when co- manager is off through vacation or illness. Typical retail environment problems : abuse of restrooms, dressing rooms, difficult customers. Lack of appreciation by upper management, lack of input from frontline management to upper management,

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5.0
Jun 24, 2026
Recommend
CEO approval
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Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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