A Great Mission - A Demoralizing Workplace. - Anonymous employee Goodwill Employee Review

2.0
Jun 2, 2009
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The mission and the customers make coming to work worthwhile. The direct service team is eager to welcome new people and you can feel hard they balance their efforts to be both organizationally compliant with innovative approaches.

Cons

Staff are given few opportunities to demonstrate their unique talents and skills, and stifled from innovative actions or initiatives. Praise is hard to come by, and exec. leadership personalities are demoralizing and sometime abusive. Goodwill is a place you want to commit yourself to, but you quickly see it as a place to transition from.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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