A good starter job; not recommended for a long-term career - Material Handler I Goodwill Employee Review

3.0
Oct 24, 2013
Recommend
CEO approval
Business Outlook

Pros

They give a second chance to people looking to turn their lives around, such as people with felonies on their records, gaps in their work histories, or disabilities. A good starter job for re-integrating into the workforce.

Cons

The overall company operates as a large, impersonal bureaucracy, with many rigid policies that change constantly, and mountains of paperwork. At the particular store where I'm employed, employees get worked hard, with high production quotas and heavy physical demands; training is minimal and the environment is often chaotic. (Note that co-workers report varying experiences depending on location.)

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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