Great company to get trained as counselor - Residential Counselor Goodwill Employee Review

4.0
Nov 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Supportive staff and open door policy with supervisors. Structured training program with certifications and opportunity for advancement.

Cons

Working the overnight shift as a residential counselor can be hard to adjust to with client reactive natures.

Explore other reviews about Goodwill

5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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