Poor management, great benefits. - Retail Sales Associate Goodwill Employee Review

2.0
Dec 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Goodwill offers paid time and a half financial classes. You learn a lot in these free and paid classes that feed you, too. There was also the incentive of an extra $250 if you put your own $250 in a savings account. Goodwill hires criminals and mentally handicapped that can't find jobs elsewhere (also a con). They offer tuition reimbursement, an awesome retirement benefit, low premiums on healthcare. They don't genuinely care if you are 5 minutes late to work, even on a regular basis. They will always work around your schedule. There is a resource service that comes on a monthly basis to touch base with employees about everything from childcare to food stamps to doctors. There is also a department that deals with loans if you can't find any way to get a loan for an immediate need.

Cons

The management team at our store all have different ideas of what, when, where, why, and especially HOW things are done. They break rules all the time for customers and employees. Hourly employees don't hold their weight. Expect jobs to be done incorrectly and not fixed until the Vice President of Retail shows up.

Explore other reviews about Goodwill

5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Mission is impactful, exposure to more training and skills, team environment, great way to gain experience

Cons

Low pay compared to competitors within job market, outreach events after hours and on weekends, framework for growth not clearly established

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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