Better than most retail stores to work at - Anonymous employee Goodwill Employee Review

3.0
May 7, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

we recently got 1.50 pay raise for everyone who is starting out (cashier, sales associate, etc.) We get every other weekend off (Saturday and Sunday). I work with some really great people.

Cons

Some of the customers already get a really great deal, and they complain anyway. For example: they will take an adult women's shirt and try to convince cashiers it's a kids shirt on Toddler Thursday. Some of the special deals (like half off furniture) is vague on which ones is considered furniture so the customers think it's everything in furniture section like a lamp or record player and get mad when we have to tell them it's not furniture special. Some of the newer managers (who aren't new anymore) could be better at being a manager. Sometimes I have to teach her how to do things at the register!

Explore other reviews about Goodwill

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Work fulfilling both physically and socially, dealing with donors and fellow employees for this retiree and former legal and business professional.

Cons

Creepy, clannish, petty, and cultish management is more interested in humiliating others under the guise of "following rules" many of their own making than in ensuring that the work facility is properly equipped to handle daily workflow. Communication nonexistent. Managers pop in and out, apparently stationed at some secret location.  Robotic replies to legitimate work questions when they weren't out-and-out nasty.  I've occasionally dealt with this sort of folks, but never an entire collection of them cheering each other on as might appear in some deleted scene from "One Flew Over the Cuckoo's Nest." Poisonous and bizarre. Recommended only for the Abnormal Psychology student.

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