Nightmare - Anonymous employee Goodwill Employee Review

1.0
Aug 6, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great co-workers; everyone friendly. A lot of unique stories and great employment opportunities for people who can't get a job anywhere else. OK benefits.

Cons

Upper management e.g. directors and CEO. Micro-management when they decide to show up, no communication, horrid bureaucracy, zero training, zero counselling; a non-profit with a noble mission statement which is not reflected in their actions. Low pay. CEO's make six figures with bonuses while majority of employees are paid minimum wage or below. Apart from the great people who bind together due to mutual horridness, this is a terrible company to work for. Improper use of funds is what makes aid and the Goodwill dirty business.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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