The experience was horrible. Senior Director denied training, denied advancement. - Community Outreach Trainer Goodwill Employee Review

1.0
Aug 24, 2014
Recommend
CEO approval
Business Outlook

Pros

You have an opportunity to help others change their lives. Personally, I have grown. I now have the ability to work in an extremely hostile work environment, yet was still able to survive and thrive!

Cons

Promotions are subjective - who like you? If you cannot work in an environment with fulltime employees working an average of 12-15 hours per week max, but those same employees are promoted and given professional training, then Goodwill is not the place for you!

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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