Great company--not so great as a long-term career option - Retail/Sales Associate Goodwill Employee Review

3.0
Sep 12, 2014
Recommend
CEO approval
Business Outlook

Pros

The company has good morals and values their employees. Coworkers are friendly and seem happy to be there. Management is approachable and understanding. Both the employees and customers are extremely diverse; you get to see people from all walks of life here. Their mission--to put people to work--is clearly very successful.

Cons

The pay is very low and there are hardly any benefits, especially if you're a part-time employee. It's often understaffed. You're expected to do a lot for not a lot of compensation. In addition, you AND your family and friends are not allowed to shop at the store you work at. There's also not much opportunity for advancement.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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