cold at the heart - Anonymous employee Goodwill Employee Review

2.0
Sep 17, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good benefits including some benefits for part-timers, strong mission

Cons

huge pay disparity between people at or above director level and everyone else. money thrown around on ridiculous things ($20K on sausage to bail out the CEO's buddy after a product recall, for example) but can't pay the store employees doing the back-breaking work a living wage. ugly politics and hypocrisy.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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