Nice first job, but Kills Work Ethic if you stay too long. - Sales Associate Goodwill Employee Review

3.0
Jan 10, 2015
Recommend
CEO approval
Business Outlook

Pros

The customers were probably the best thing. They were so interesting. The conversation is incredible. The job is mind-numbingly easy. ANYONE can do it (which is why you get only $7.50/hr)

Cons

1) Management is flaky. One day it's "follow the rules, blah blah and give NO REFUNDS" and the next day they're giving customers refunds on used items to shut them up. It makes the cashiers' jobs harder because customers know they will get their way when management comes out. 2) The high turnover rate: They refuse to hire seasonal workers because it "makes their job harder". They only hire people who will stay there for longer than 3 months, yet those same "more permanent/loyal" workers sometimes even quit within a few days. People come and go and that makes work harder b/c it gets understaffed quick.

Explore other reviews about Goodwill

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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