Love the mission, hate the politics - Anonymous employee Goodwill Employee Review

3.0
Jun 15, 2015
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My work is rewarding, and that's what keeps me going. I love feeling like I make a difference. I also have a lot of flexibility in my schedule, which is great.

Cons

The pay isn't great, which doesn't make employees feel valued. There are a lot of new programs that pop up all the time, but budgets are constantly being scrutinized, which is frustrating. Upper management is very uninvolved in the mission of the organization.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

See reviews by: Helpful|Rating|Date|All