"Misleading consumers" should be added to their Mission Statement - Sales Associate/Cashier Goodwill Employee Review

2.0
Dec 22, 2023
Recommend
CEO approval
Business Outlook

Pros

They always paid me on time.

Cons

Deceptive business practices, dishonest management team, Very inflated prices that benefit C-level employees with huge bonuses & retirement packages. Their "clients" are required to work in either stores or warehouses in exchange for the "benefits" they receive. The way the company is set up, Goodwill can legally pay "clients" less than minimum wage in exchange for the benefits they receive. Their advertising misleads people into thinking that their donations are helping people who need it.

Explore other reviews about Goodwill

5.0
May 9, 2026
Recommend
CEO approval
Business Outlook

Pros

I get paid consistently. I don't have to stress about restraining people or raising my voice. My clients are friendly.

Cons

The pay is that good. I have to travel to NYC every day.

2.0
Jul 6, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great impact on the community

Cons

Terrible salary and hourly pay rates. They claim they care about the community, but don't do anything for their own people to make sure they're taken care of and paid fairly.

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