Like standing on shifting sand - Retail Store Manager Goodwill Employee Review

2.0
Mar 31, 2011
Recommend
CEO approval
Business Outlook

Pros

Helping those in need of training, job coaching and work experience through the local programs, such as 'welfare to work' . Knowing that what we sell is reaching those whom could not afford that expensive 'thing' otherwise. To have the privilege to help and work in my own community, knowing that a large percentage of our small revenue stays in my community. To work for such a world renown entity, regardless of the miss-management of our region in the past and present. Goodwill's Mission is worth supporting and I am continually encouraged to keep trying because of it.

Cons

Poor salary, not even comparable to other eastern Goodwill's. No promotions, or raises, or incentives. No learning programs No clear rolls of the command, nor clear policy . No incentives for my personnel Little or no support from main office, and certainly no emotional incentive to work harder,. working harder gets you only your self congratulations. little or no marketing budget little or no budget for store improvement

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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