TL;DR, don't even bother with Goodwill.... - Retail Sales Associate/Cashier Goodwill Employee Review

1.0
Jul 20, 2024
Recommend
CEO approval
Business Outlook

Pros

- It's easy to build relationships with regulars. They made my shifts tolerable. - Very "same stuff different day", if you're into that. - Overall, not much.

Cons

- Management expects you to do their job because they don't do their own darn job. - Their advertisement of a flexible schedule is a COMPLETE LIE. It is impossible to get a good work/life balance here, regardless if you're full time or part time. Can't work the schedule that's posted? Good luck talking to management about that. - Absolutely no sympathy during hardships. - You have to watch your own back constantly. Lots of "he said, she said" B.S. - Sick? Two points, if you call in. You have twelve points, resets every calendar year, (this is variable between Goodwill locations), even if you have a doctors note, that is one point. Essentially, you are expected to be in tip-top shape, have an incredible immune system, and virtually no life outside of work if ya wanna keep yer job! - Management likes to belittle and berate people. No matter how many complaints, as long as our store its high in production and sales, they're gonna stay!

Explore other reviews about Goodwill

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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