Not a good place to work - Associate Goodwill Employee Review

2.0
May 4, 2011
Recommend
CEO approval
Business Outlook

Pros

The people who worked there were very nice. Pay was acceptable.

Cons

I worked at the Willowbrook, IL, Goodwill store from when it opened last fall until recently.It was not a good job. The managers seemed inexperienced. They criticized and embarassed people in fron of other workers. This is especially true of the general manager.There was little communication between the managers and sometimes it felt that we had 5 different managers with 5 different ideas on what we should do and how we should do it. There was no clear understanding of how we should do our job. There was a lot of pressure to make production goals that stressed people and caused low morale. I wish this review could be better but it is what it is. Goodwill does good stuff for the community. I was disappointed that they don't treat their workers better.

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5.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

It was great working with the people

Cons

Lot of cleaning up the store it got very busy

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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