It was not what they advertised that they are. - Lead Associate Manager Goodwill Employee Review

1.0
May 25, 2011
Recommend
CEO approval
Business Outlook

Pros

There are none. They lie and change the rules to suit their own needs when they feel like it. The upper management distric level are NOT well trained. I have worked for better companies.

Cons

Unless you are at a corporate level you are worked like a dog. At the store level its every holiday, no time with your family. And if you take time with your family YOU ARE PENLIZED!!

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

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