Customer Service - Customer Service Representative Goodwill Employee Review

5.0
May 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Working at Goodwill was awesome! The staff members assisted w/ answering questions, etc. I honestly had an awesome time and believe this position is huge for people w/ disabilities such as Autism or Down Syndrome. I really found my team lead to be awesome!

Cons

They ended up disposing of items that people such as the homeless could've used in the long run. That's my only complaint.

Explore other reviews about Goodwill

5.0
Mar 9, 2026
Recommend
CEO approval
Business Outlook

Pros

The people and the pay

Cons

Nothing bad to say about it

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

See reviews by: Helpful|Rating|Date|All