Not a bad first job, at least here - Sales Associate/Cashier Goodwill Employee Review

3.0
Jun 9, 2025
Recommend
CEO approval
Business Outlook

Pros

- Easy to get hired - Most of the job is just showing up on time - Sorting clothes and manning the cash register is pretty easy work - for 25 cents above minimum wage in Arizona where it's already pretty high is great - Lots everywhere so likely easy commute - Friendly coworkers and bosses, at least where I work at. I'd imagine any job is very dependent on the bosses, I'm just lucky the main guy here has always been very lax. - Easy dress code. Can wear sunglasses or a hat if you need it. - Flexible schedule

Cons

- Disgusting nonfunctional bathrooms. Corporate refuses to pay anyone to clean them so they're just out of service most of the time. I have to go to a nearby building. - Disposable Employees. People get hired and fired left and right. - Extremely bright lights that cause headaches - Low pay. It's fine for entry level but they will never pay you that much, better to move on.

Explore other reviews about Goodwill

5.0
Mar 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Tuition reimbursement Fairly flexible schedule

Cons

Inequity Low pay Lots of miscommunication

3.0
Apr 28, 2026
Recommend
CEO approval
Business Outlook

Pros

I enjoyed my customer service work - helping people as a part of a larger mission to help the community. I found it rewarding to advance to supervisor and pick up new skills and responsibilities such as safety auditing and supply management. And of course it was always interesting to sort all the interesting and unique donated goods.

Cons

A change in management over the past year+ has been very difficult for me. I found my work more heavily scrutinized and criticized in ways that felt unclear and unfair. The new manager had a clear bias towards certain employees, gossiped openly and loudly and often with explicit HIPAA violations, and made it literally impossible for me to keep track of inventory supplies as a part of my responsibilities. Communication between management and associates - and even between management and supervisors is very poor. Workplace culture has seemed to shift from being very flexible and people-oriented to more stringent on policy and focused on revenue. Trust in upper management is strained. Day to day if you stick to your task and focus on production, you'll probably do well. But for me it isn't what it used to be.

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