Political but not Professional (for little or no money.) - Anonymous employee Goodwill Employee Review

1.0
Jun 17, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Clients Size Locations Mission Cafeteria on Main Campus Employee Assistance Program and Counselors, you'll need them Access to Austin Nonprofit Community (be nice, they don't take GW folks too seriously, which will come in handy later. See the Cons section below) Lots of training opportunities you can use in future work life---take em, dont expect to use them.

Cons

-Regularly late on annual reviews, raise request, vacation approvals. -Poor organizational skills by supervisors and managers was the norm. The further you go up the chain, the worse it got. Meetings were often cancelled or outright forgotten. Unapproved time cards led to repeated shorted or no check. Their answer? "We'll put it on the next one." They pay every two weeks. -Expensive Benefits. -High turn-over, not uncommon for social work, but, its because of how people were treated, not how they did their job, see below. -Cannot expect to be honestly reviewed for your performance fulfilling your title---an actual quote from a supervisor "I should have lied on your review.". Actual. Quote. - Lots of drama and intrigue. Sometimes quite toxic to getting things done. -Everyone in actual leadership post have been there for ages. New ideas fall on deaf ears, huge disconnect between staff and management. -Ran by a majority of business people, not social workers.

Explore other reviews about Goodwill

5.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay, good team, flexibility and decent work

Cons

Dusty sometimes and some of the stuff can be gross but that's just part of working at a thrift store, having to handle that stuff

4.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Having a set schedule every week with 2 days off in a row Goodwill scholarship program is fantastic lots of career advice and support giving back to the community

Cons

Working weekends, nights, and holidays The customers are so rude Management says one thing but then caves to the customers which undermines the employees so many exchanges the clientele rude people the customers

See reviews by: Helpful|Rating|Date|All