Beware! Positive numbers here misleading Part timers screwed! - Customer Service Representative Grainger Employee Review

1.0
Feb 24, 2017
Recommend
CEO approval
Business Outlook

Pros

All the positive posts here about how "great" Grainger is seem to be from their recruitment team. I've talked to hundreds of employees during my time. It's NOT good! People are leaving in DROVES! There's a myriad of reasons why! Take the good posts as more like "Alternative posts" read between the lines!

Cons

Take the time to read the negative reviews you will see reoccurring themes! These aren't a lie or exaggerated or disgruntled employees trying to get even! They're posting the truth! *** Part time employees have now had their breaks taken away*** They keep you just under the hours needed that allows you to take breaks. *** It's also common practice for them to keep part timers just under 20 hours a week so you can't receive any of the benefits***

Explore other reviews about Grainger

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having worked for several other companies throughout my career, I can honestly say that Grainger provides the best employee training and development I've experienced. The amount of time, effort, and resources they invest in helping employees succeed exceeds every other company I've worked for combined. Grainger is committed to making sure everyone has the same opportunities to learn, grow, and advance. The company provides the tools, training, and support needed to build a successful career. The opportunities are there for everyone—you just need to ask questions, take initiative, and seek them out. Managers and teammates are supportive, and the overall culture encourages continuous learning and personal growth. In addition to the excellent training, Grainger offers a positive work environment, strong benefits, and a culture built on teamwork, safety, and customer service.

Cons

As with any large organization, some processes can take time due to multiple levels of approval. Workloads can also be demanding during busy periods, but the support from coworkers and leadership helps make those times manageable.

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