I worked there for two years full time but it turned out to be the worst place I could start my career from. - Export Customer Service Coordinator Grainger Employee Review

1.0
May 10, 2017
Recommend
CEO approval
Business Outlook

Pros

There aren't many but they pay well to freshers, if that's what you are looking for. Their training was comprehensive.

Cons

This company is everything that is bad with American Capitalism. False Promises are part and parcel. Rude behaviour by management and extremely political premise. I an ecosystem, where people leave sooner than they join, the management has made things even worse by simply accepting it. People are treated like lambs, you'll be made to work 12 hours a day but at appraisal time you'll be given a lousy excuse and a bashing for doing good to the company.

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4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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