Take away your pay and add more on responsibilities - Inside Sales Grainger Employee Review

3.0
Nov 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Medical and PTO are good, work at your own pace.

Cons

They took away our sales commission because of the pandemic even though the company grossed millions. They do not care about inside sales although that division is consistently on top with sales. Its baffling to see a company take away your commission and then pour salt in the wound by adding more responsibilities and to top it all off they added KPI's to track your monthly progress with the hopes of getting a "potential" bonus payout at the end of the year that is not even guaranteed. I really liked working here but they showed their true colors and are not for the employee. They stopped letting us sell "pandemic" items to our customers because they were needed more by the hospitals, now they are sitting on an overstock that they cannot get rid off. Some of the decisions they make usually makes no sense at all.

Explore other reviews about Grainger

5.0
Jun 30, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Having worked for several other companies throughout my career, I can honestly say that Grainger provides the best employee training and development I've experienced. The amount of time, effort, and resources they invest in helping employees succeed exceeds every other company I've worked for combined. Grainger is committed to making sure everyone has the same opportunities to learn, grow, and advance. The company provides the tools, training, and support needed to build a successful career. The opportunities are there for everyone—you just need to ask questions, take initiative, and seek them out. Managers and teammates are supportive, and the overall culture encourages continuous learning and personal growth. In addition to the excellent training, Grainger offers a positive work environment, strong benefits, and a culture built on teamwork, safety, and customer service.

Cons

As with any large organization, some processes can take time due to multiple levels of approval. Workloads can also be demanding during busy periods, but the support from coworkers and leadership helps make those times manageable.

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