Great place, but some in leadership are blind to TM needs - Seller Support Associate Grainger Employee Review

4.0
Nov 8, 2024
Recommend
CEO approval
Business Outlook

Pros

MY current boss is amazing. He is compassionate, engaged, and invested in his team. He sees us as people and that kind of care provokes us to perform better.

Cons

However, my former lead was so tied up in her own world that being on her team was painful. If it had not been for my transition to the new team, I would have left long ago. Working at Grainger is definitely about the leader who stands in your corner. Hopefully we will see a bonus this year--especially with the gains we made in Qs 2,3 and 4 as well as the stocks being where they are. In 2022, we got a $1500 bonus check for Christmas. Last year, we got a blanket. Hopefully, 2024 will be a repeat of '22.

Explore other reviews about Grainger

4.0
Jun 6, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are decent and reasonably priced. They offer a 401k match, BCBS insurance, FSA, HSA, dental, vision, life insurance, and accidental D&D coverage. They also do a 3‑to‑1 match for donations to non‑religious 501(c) organizations. There’s a big emphasis on volunteering, with plenty of opportunities to get involved. The building itself is beautiful, with a free on‑site gym, a coffee shop, real trees in the atrium, a waterfall, and a large cafeteria (though the food can vary). They’re also flexible about which days you come on‑site, depending on the team’s schedule. If I needed to switch a Monday for a Thursday, it was never an issue. My manager was also supportive of remote work on days when the weather made commuting difficult.

Cons

Admins do not get an annual bonus. They're really strict on Overtime, really weird about worrying about mini costs. Like they'll spend 50k on a week-long training but freak out if people want to rent a car while being in town. Can't buy lunch for this 3 hour meeting to cut costs, but we'll drop 10k on this other thing. It's also so unfair that some people get to work remotely and others are forced to come in 3 times a week, for the exact same roles. Every meeting is basically online, so it's just silly and a power trip.

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