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      Groupon

      Engaged Employer

      Groupon reviews

      Going Downhill Quick - Account Representative Groupon Employee Review

      2.0
      Aug 19, 2011
      Account representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      -No cap on vacation or sick days (although you will be made to feel guilty when you take it) -Can make good money if you are lucky enough to be placed in a decent market (although all markets are going downhill)

      Cons

      -Immense pressure to hit unrealistic sales goals -Management out of touch with what's going on during phone calls (it's getting harder and harder to close deals as more and more people don't want to work with Groupon) -Used to be a fun culture. Now it's all about the bottom line and feels like your typical call center -Sales staff are worked to the bone

      Explore other reviews about Groupon

      5.0
      Jan 2, 2026
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

      Cons

      Not many cons. People are really cool.

      2.0
      Jun 11, 2026
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Gaining experience targeting multiple industries

      Cons

      Management doesn’t care about you. Unrealistic goals. Everyone at 30-40% of quota. Complicated quota attainment system. Your job is to ask for 70% of margins for small businesses that have only 10-15% margin budgets

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