Full of talented, hard working people who don't know if there is a future at the company - Anonymous employee Groupon Employee Review

1.0
Mar 18, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are many decent, hard-working, good people who work there, and they do allow a lot of flexibility in hours. There's a very shiny, outer image that the company projects that does make it look good on a resume.

Cons

The main problem with Groupon is they fell into a classic business mistake of putting all their effort on growth, and nothing on infrastructure to promote that growth or the retaining of personnel to continue that growth. As a result, whether you are employed in sales, or are a details writer, or even in customer service, you find your work process constantly changing in a seemingly desperate attempt to keep up with demand or patch holes that were never foreseen. This makes the day-to-day much more stressful than it should be for the average employee. Further, Groupon has not been very good at improving morale or working to keep the people they have. As you might infer from the submitted employee salaries, pay for comparable positions are below the well industry standard almost across the board, with meager to no pay increases annually for performance. In addition, there is almost no ability to move out of your current position that you are in, other than into a management position for your same position. Lastly, the very public negative press related to the company, such as the CEO and Founder, Andrew Mason, being fired, gives one a sense that Groupon is a sinking ship and that the company, and your job, could go under at any minute. It really is a tragedy - there are many very talented young people working there, something almost any company would envy, and they feel like there is no future for them or the company. There's so much potential, but the systematic problems are not using them to the f

Explore other reviews about Groupon

5.0
Jan 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a great deal here. My first big guy job and the responsibilities kept me focused and motivated. I grew a lot as a person at Groupon as well

Cons

Not many cons. People are really cool.

1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

No pro’s whatsoever. If you’re thinking about joining this company, save yourself a headache and run.

Cons

“Burn and churn” culture with minimal long-term investment in employees. Limited support and inconsistent coaching from management. Quarterly quotas frequently change, directly impacting compensation and making earnings unpredictable. Commission, if you’re lucky to get any, gets paid every 3 months- if terminated, you lose out on THOUSANDS of your hard earned money Compensation does not align with responsibilities—BDRs are often expected to perform full-cycle sales functions similar to Account Executives on a low base salary, ($40,000) Once placed on a performance plan, there is little path to recovery and increased scrutiny follows. High-pressure onboarding environment—new hires are expected to close deals quickly, with limited ramp time. Promotions appear inconsistent and not always based on performance, which can impact team morale and leadership quality. Concerns raised to leadership or HR are not always addressed in a transparent or timely manner.

3
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