Act Now, Think Later - Revenue Gusto Employee Review

- Act now, think later mentality with major decisions. Decisions are often made based off vibes and feelings without the appropriate amount of research. Low-stakes example, like most companies, they decided to start forcing folks to go in two days a week, but didn't realize some of their locations didn't have enough seats until everyone showed up the first week. Imagine wasting an hour commuting just to not even have a desk to sit at. - The leadership team (Both revenue and the executive team) cannot focus or prioritize. During your tenure, you will certainly be assigned a project that is presented as critical to the business's success, only to have it never be mentioned again after two weeks. - Leadership often would rather focus on shiny new ideas as opposed to foundational issues that have plagued the business for years, which cause a ton of leakage in terms of efficiency, productivity, and revenue. - Leadership will often listen to feedback, but will solve for said feedback without consulting those it affects or those doing the legwork. This often leads to them unintentionally creating more problems that the folks doing the gruntwork need to clean up. - Because the business is so siloed and there is very little focus on foundational work or scalable infrastructure, there are several single points of failure across the business. If someone or a group of people at any of these points of failure takes a leave of absence or exits the business, it ends up being a huge fire.