Excited to be on this journey, can't wait to be a part of what's to come!! - Technical Sourcer Gusto Employee Review

5.0
Sep 6, 2018
Recommend
CEO approval
Business Outlook

Pros

- An amazing community of people - Despite being in two cities, very connected to San Francisco and the people there - Cared for both personally and professionally - Benefits that improve several facets of life - Can see how your scope of work is contributing to the overall success of the organization - Transparency company wide - Highly informed workforce, excellent communication starting with executives - Motivating values - Intentional hiring practices - Coworkers have aligned motivations and values that create a truly positive and warm atmosphere - Constantly inspired by the talent of those around me and am motivated to be achieving my best work - Encouraged to move up/within the organization - A place I love coming into every day - Celebrates successes without losing focus on long-term goals - Energized by the continuous growth and fluid structure - Truly is an organization where work empowers a better life - Committed to the customers and providing a service that benefits them - Overarching dedication to diversity and belonging

Cons

- multiple Denver buildings make it hard for the whole office to feel connected (except during lunch when you get to see everyone :) ) - don't know a lot of my coworkers outside of my immediate team - all of the executives sit in San Francisco (but make a tremendous attempt to come to Denver as often as possible and are readily available when they do make it out here) - Easy to lose track of information on the communication platforms

Explore other reviews about Gusto

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Smart and friendly coworkers. Excellent team culture

Cons

Tunnel visions on AI a bit too much

1
2.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The product is genuinely good, too bad the same can’t be said for how they treat the people who sell it.

Cons

Leadership talks a big game about people-first culture but the reality doesn’t match. The Chicago office expansion felt like a poorly thought-out experiment, new hires were brought on without a clear long-term commitment, and layoffs came without warning, leaving people blindsided. Crossing a billion dollars in revenue and still cutting employees sends a clear message about where workers rank on the priority list. Remote work flexibility is also a glaring weakness. For a company selling HR software to modern businesses, their internal stance on where employees can work is surprisingly rigid and hypocritical. The “flexibility” messaging is mostly optics. The broader concern is the AI roadmap. The automation push feels less like an innovation strategy and more like a slow wind-down of the workforce. Employees aren’t blind to it, it creates anxiety and erodes trust. The culture of transparency they promote externally is largely a facade internally.

12
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