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      H&R Block

      Engaged Employer

      H&R Block reviews

      Challenging, but fun! - First Year Tax Associate H&R Block Employee Review

      4.0
      Jul 7, 2011
      First year tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Even for a part-time job, Block invest in its preparers full-time. The (obligatory) continuing education the company offers allows preparers to enhance their tax knowledge and skills, and even helps with becoming a licensed EA. The company also makes an attempt to offer its part-timers benefits as well.

      Cons

      Office management and field support are separated, resulting in confusion when preparers need to resolve certain issues (registering for classes, taking off, etc.). Senior management can be schizophrenic - they constantly change important policies, even in the middle of a tax season. Block's software is ancient - the main preparation program is based on DOS!

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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