Flexible schedule and great clients. - Senior Tax Specialist H&R Block Employee Review

3.0
May 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Works with schedule--clients are great. Good learning opportunity. Classes are nice.

Cons

Management is out of touch.

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H&R Block Response
3w
Thank you for your feedback! We’re glad you enjoyed the flexible schedule, working with clients, and the learning opportunities. We also appreciate your honesty about management and know how important that connection is. Continuous improvement is important to us, so we’ll share your feedback with the leadership team.

Explore other reviews about H&R Block

5.0
Jun 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work during tax season

Cons

Not available year round for most employees

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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