Great schedule and flexible management, but outdated software - Front Desk Receptionist H&R Block Employee Review

4.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

-Great coworkers -Schedule is set 2 weeks ahead -Management is flexible and understanding -Room to pickup extra shifts -You could complete the free tax course and work to be a Tax Professional within 6 months -The water is cold and refreshing

Cons

-Software was outdated, in need of a modern refresh -Understaffed at some locations -Rarely any coffee pods in the break room

Explore other reviews about H&R Block

5.0
May 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great coworkers in the office

Cons

Low volume of tax returns

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Cons

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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