3.0
Oct 12, 2012
Anonymous employee
Former employee, more than 5 years
Chicago, IL
Recommend
CEO approval
Business Outlook
Pros
pay goes up a quarter every tax season, and as long as you have a good manager, which I was blessed with, it can be pretty nice.
Cons
Hated how the company kept changing the phone script, and clients could be a*$holes especially when they really don't understand taxes. Sometimes feel that the higher ups don't realize it's not that easy to get folks to come into the office and pay for returns.