If you like to be on call 24/7, the DM job is for you! - District Manager H&R Block Employee Review

3.0
Dec 11, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent pay, well known company. Lots of locations to choose from. Good training and good benefits including insurance and stock options.

Cons

High pressure, constant turnover at the DM level. Every year brings a new master plan. What you did last year is now the dumbest thing they have ever heard of, but just wait a couple of years and it will be right back. Business is in a steady decline...changes in the industry and regulatory environment may bring the end of this company sooner rather than later.

Explore other reviews about H&R Block

5.0
Jul 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Enjoyed learning alot; they had great systems

Cons

Only temporary, would prefer permanent.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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