Pay promised is not pay received. - Anonymous employee H&R Block Employee Review

3.0
May 20, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Enjoyable work. Work with wonderful, knowledgeable people. Excellent training program, both for prospective employees and current employees. Client contact makes the work varied and interesting.

Cons

Upper management makes many promises, but rarely follows through. Salary and bonuses are promiesed, but never is the amount originally promised. Management never hires enough tax preparers which puts a huge burden on current tax preparers. The managers are always begging other offices to lend them a preparer to help with the work load. This means during tax season you rarely get any time off. Management is aware of the problem but does not rectify the situation.

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Jun 28, 2026
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Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

4.0
Jul 6, 2026
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Pros

H&R Block provides thorough training, and employees should expect to study continuously throughout the season. The training is valuable and helps build a strong understanding of tax preparation. There are opportunities to "level up," and advancing through the certification levels can lead to higher pay over time. Management is approachable and readily available when assistance is needed.

Cons

The position is seasonal, and the starting pay is $12 per hour. During peak tax season, employees may work very long hours—sometimes up to 10 hours a day, 6 to 7 days a week—which can be physically and mentally exhausting. In my first month, I also found that some of the staff were not especially welcoming, which made the initial adjustment more challenging.

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