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      H&R Block

      Engaged Employer

      H&R Block reviews

      If you are truly a professional, keep looking... - Office Leader H&R Block Employee Review

      1.0
      Mar 15, 2015
      Office leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Grateful clients. Brand recognition. Coworkers have a common bond (dissatisfaction with management), so you're not alone.

      Cons

      Very low pay, poor training, hard core pressure to sell "add-on products" to clients, management clueless as to the nature of actual tax work and the importance of trust and loyalty regarding the client relationship. It's about volume over value. The client experience is discussed but it's only words. When it comes to putting basic service principals into practice, the company falls short due to the constant focus on generating revenue.

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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