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      H&R Block

      Engaged Employer

      H&R Block reviews

      They can do better - Tax Associate H&R Block Employee Review

      3.0
      Dec 14, 2022
      Tax associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They provide lots of trainings

      Cons

      The training materials are not accessible once you finished the CE or advancement classes. No training materials to use to review for the test. Pay is low Hard to reach out to the management, they hardly answer their emails or phone calls if you have any questions. It's like you're on your own Very confusing platform and no one cares to explain them to you, it's like a maze. They get bonus/incentives when you prepare more returns for a small amount of money, so other associates grab all clients they can with the possibility of taking your own clients. And if you're not the favorite of the manager or the receptionist, they will not assign you the clients.

      Explore other reviews about H&R Block

      5.0
      Jun 22, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work during tax season

      Cons

      Not available year round for most employees

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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