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      H&R Block

      Engaged Employer

      H&R Block reviews

      Company on a downward trajectory - Senior Tax Advisor H&R Block Employee Review

      1.0
      Mar 13, 2023
      Senior tax advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Set your own hours... If you stand your ground

      Cons

      They "revamp" the software every year, but always take the lowest bid for the programming. The programmers do not know taxes, therefore it is full of errors. They give unrealistic expectations to new hires. Expect to be paid minimum wage for the first three years, minimum. I didn't get paid over $20 per hour until my 9th year. They don't pay managers a reasonable wage, and set unreal goals, which means managers will not get their bonus.

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      5.0
      Jun 28, 2026
      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved my team, great skill to have and career adavancement.

      Cons

      Hectic routine, difficult client can cause a lot of issues.

      3.0
      Jun 23, 2026
      Senior tax analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible availability. Path for promotion is obvious and quantified.

      Cons

      Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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