Best Place to work - Client Service Professional H&R Block Employee Review

5.0
Oct 3, 2015
Recommend
CEO approval
Business Outlook

Pros

Great Atmosphere. Tax Professionals and Office Manager in our office were great. Not only did they work together to take care of their clients they took care of each other. They kept their main goal to do their job efficiently for every client. They did not rush just to push people through. They made sure they did everything possible. Also the option to take classes during the off season were great and I wish I would have been able to take advantage of them.

Cons

Unfortunately you are dealing with the clients money and on occasion even though the tax professional did everything they could to get money back there are occasions where that is out of their hands. People do get upset.

Explore other reviews about H&R Block

5.0
Oct 20, 2025
Recommend
CEO approval
Business Outlook

Pros

-Amazing culture -Great pay -Hybrid and flexible work -Learning and Development Opportunities

Cons

I have no cons for this company!

2.0
Jul 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Very immersive, has potential to be a rewarding stable career…

Cons

…but there are too many gaps in the funnel & the communication between the companies we partner with to the systems being used. The daily data is one business day behind- causing missed deadlines due to tech issues yet management will still use that data, making it inaccurate in real time, The training is a very mediocre Salesforce program. AI has become the go to this season, Leadership isn’t what it used to be.

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