Pay - Tax Associate H&R Block Employee Review

3.0
Jun 4, 2024
Recommend
CEO approval
Business Outlook

Pros

It is a supportive environment where the more senior staffs are always willing to share their knowledge.

Cons

1. Office manager needs to learn how to train junior staffs. Learning on the job means you need to guide and review the work of junior staffs on the new type of returns that he/she prepares. It is not sufficient to just refer to another customer file as example when it comes to tax matters. 2. You can't make much money as a casual as there could be no work at all in off-peak. 3. The so call bonus is hard to achieve. The bonus for return associates are no where to be seen. In short, it is good for flexibility, but not when you are after a constant income stream.

Explore other reviews about H&R Block

5.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Loved my team, great skill to have and career adavancement.

Cons

Hectic routine, difficult client can cause a lot of issues.

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible availability. Path for promotion is obvious and quantified.

Cons

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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