Supportive and fun colleagues, but pay could improve - Client Coordinator HUB International Employee Review

3.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

People you work with are helpful and fun

Cons

Pay structure isn’t the most fair

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HUB International Response
3d
Thank you for this honest review. It means a lot to hear that your colleagues made your time at HUB Toronto a good one. Compensation structure is something we're always looking to evaluate, and feedback like yours helps inform those conversations. We also appreciate the advice to management and want you to know it doesn't go unnoticed. Wishing you all the best.

Explore other reviews about HUB International

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

good environment, flexible schedules, everything you need is well organized and typically easy to find, my job allows me to interact with a lot of different people

Cons

this is a desk/office job - but can work from home some days

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HUB International Response
3d
Thank you so much for sharing this! We love hearing that the environment, flexibility, and organization have made a great impression in your first year. It sounds like the variety of people you get to work with every day is a real highlight, and that's something we think makes HUB a special place to be. We're glad you're here and look forward to seeing you grow with us!
2.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote work, health insurance benefits.

Cons

I do not recommend working in corporate for HUB, especially in TechOps. Based on my experience, the culture in that area was extremely unhealthy. I saw repeated issues with senior leadership communication, decision-making, accountability, and how employees were treated and concerns handled. Additionally, in my view, HR did not provide meaningful support when employee concerns were raised, completely downplaying the concerns at times. Employees often had to work around confusing or poor leadership decisions instead of being supported by clear direction. I also witnessed senior leadership not tolerating feedback from their employees in a healthy manor. The result was a toxic work environment where many very strong employees have left over the past year.

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