Pros
I stay because I work with wonderful co-workers - we are like a family.
Cons
This company does not care about their employees. It is all about the money. You think of Hallmark as warm & fuzzy but that is not the case. It is probably the worst company that I have ever worked for. There is no support for the employees and they would soon as fire you then keep you if you have any complaint from a customer. They don't care how a customer treats you. You are to take all the customer's abuse and even if you are in the right they will not stand behind you. Their benefits are terrible. They expect you to lift heavy boxes and this company is always changing the store so the work is non stop and you never get a thank you for any of your hard work from upper management. The store managers take a lot of abuse from the higher ups and they are underpaid and overworked just like the part-time staff are. The quality of their merchandise is going downhill. They are bringing in Dollar Store merchandise and charging a lot of money for junk. This was a nice company when I first started but now that the US has taken over the Canadian Division it has gone downhill and will never be the same.