I have worked at Hallmark for 5 years now but would like to leave this company as it is going downhill fast. - Anonymous employee Hallmark Employee Review

1.0
Nov 25, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I stay because I work with wonderful co-workers - we are like a family.

Cons

This company does not care about their employees. It is all about the money. You think of Hallmark as warm & fuzzy but that is not the case. It is probably the worst company that I have ever worked for. There is no support for the employees and they would soon as fire you then keep you if you have any complaint from a customer. They don't care how a customer treats you. You are to take all the customer's abuse and even if you are in the right they will not stand behind you. Their benefits are terrible. They expect you to lift heavy boxes and this company is always changing the store so the work is non stop and you never get a thank you for any of your hard work from upper management. The store managers take a lot of abuse from the higher ups and they are underpaid and overworked just like the part-time staff are. The quality of their merchandise is going downhill. They are bringing in Dollar Store merchandise and charging a lot of money for junk. This was a nice company when I first started but now that the US has taken over the Canadian Division it has gone downhill and will never be the same.

Explore other reviews about Hallmark

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company and great people! Very thorough training program.

Cons

It can be hard work! Some stores don't have deliveries where they're suppose to be and you have to go searching. You have an allotted amount time to spend at each store.

4.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

You really set your own schedule but there is a mandatory break after around 4 hours of working. There's no one over you and you're pretty much doing your own thing which I appreciate. I'm still learning the ins and out as I am new but I love this job, overall. Its very unique.

Cons

This has nothing to do with other hallmark employees, they have all been great. A couple of employees at one of the stores I service aren't the most professional people and their actions have been unnecessary. Fortunately, all of the other stores I service have normal employees.

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