Pros
it is a job and can get benefits
Cons
as an employee you are set up to fail cannot meet standards and constant inspections and reviews so it is a catch 22 place to work dept. heads are not allowed to think or share expertise in their areas formats that do not allow for the human factor managers are blamed for things that are beyond their control (hires) there is no room for creativity, forced kindness to customers, who we have to love despite some of their rudeness and disrespect, feeling that HT HATES the people who work to make them money and the customer rules, despite how many of them out there who KNOW this and take advantage of t "the system", managers DO have to sneak around and work off the clock to meet HT goals, HT has their assess covered with all the lawyers and what not so God protect the employee