Fast pace - but slow professional growth. - Assistant Customer Service Manager Harris Teeter Employee Review

2.0
Jun 6, 2021
Recommend
CEO approval
Business Outlook

Pros

Fast paced environment; good for social personalities; never a dull moment; average day is filling multiple roles so boredom is not something to worry about. For part time employees, extra hours are ALWAYS available due to the high number of call-outs/no-shows.

Cons

It's retail (grocery) - the customer is the boss, the owner, the manager, the rule enforcer. Industry turnover is 40%. Harris Teeter turnover is closer to 60%. Attendance and punctuality are taught as important but never enforced to to risk of losing more employees. Recruiting is terrible as best. This lack of productive recruiting results in the prolonged need to keep you in your current position/role even though you may clearly better the company by being in a more advance role.

Explore other reviews about Harris Teeter

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and good hours

Cons

On your feet for many hours

1.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

You get paid every week.

Cons

• They talk to you like you're stupid. • Their tone becomes more aggressive when you don't brown nose them. • They don't lead by example nor implement any teamwork. • They make daily operations more difficult to complete as a flex. • They disguise their racism towards employees as company policy institution. • They become spiteful when you don't fall in line and take out their frustration on your workers while store management look the other way. • They talk negatively about you in group chats and emails. • They pretend to be inefficient when they don't want to help. • They harass & imprison your workers as soon as you clock out (by eyewitness accounts). • Management will sabotage your evaluation, hire special needs people for critical thinking jobs, & accept underperforming associates from other stores just to save money. • Higher-ups will deny qualified applicants employment while conspiring to hire the children of old classmates who purposefully show up to work late. • Store management will physically assault minors who steal on the premises and act openly racists to shoppers of color.

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