Overly stressful work environment, worn out employees - Assistant Customer Service Manager Harris Teeter Employee Review

2.0
Jul 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Competitive company with their competition, a lot of opportunities to move up in the company if desired. Internal management training openings every four months.

Cons

You hear a lot about a "customer first" mentality that doesn't get transferred to all aspects of the job. Labor hours slashed and still expected to maintain minimum customer wait times with just a few people scheduled. Management gets on you about going over scheduled hours but it's impossible to get tasks done on time being so short staffed. Corporate spends more time and money than it needs to making mandatory monthly training videos. Resources would be better spent making sure that the stores are adequately staffed and scheduled.

Explore other reviews about Harris Teeter

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Good management and good hours

Cons

On your feet for many hours

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Pretty laid back job. Easy not complicated

Cons

Selling memberships is a bit annoying

See reviews by: Helpful|Rating|Date|All