Clinical Assistant (previously known as Medical Office Assistant) - Clinical Assistant HealthPartners Employee Review

4.0
Nov 18, 2017
Recommend
CEO approval
Business Outlook

Pros

The Clinic Assistant position is unionized (two mandatory raises a year, union support if you are unfairly accused of something, etc), the hours are generally consistent (although this varies by department), you get separate vacation time, personal holiday time, and sick time, 401k, very good insurance coverage through the employer. They typically hire very nice people.

Cons

The usual healthcare cons. Specific to the company though, the union can also be a con because if you don't have enough seniority you can be "bumped" from your job (which means that under extenuating circumstances, someone with more seniority can take your job). This happened to me the first year I was there because a slew of (unionized) job positions were eliminated for budget reasons.

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HealthPartners Response
8y
We really appreciate the feedback and will take this into account.

Explore other reviews about HealthPartners

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work/life balance, benefits, salary, managers, culture, purpose, human-driven goals, integrity, engagement, teamwork, compassion, health. Working from home for 5+ years has improved anxiety, wellness, and life balance. Not all jobs can be done remotely, but for those that can, it is a priceless benefit it itself to be able to be productive & undistracted. My team collaborates wonderfully all day despite the distance - they feel like family to me. I love the focus on improving the community. I love the integrity - HP actively fights racism, sexism, bigotry, bullying, & has been going out of its way (especially in the last 5-6 years) to continue to fortify its culture and create a truly diverse workplace. It's paying off. 15 years ago mid- to high-level teams were mostly Caucasian, and today, the teams I collaborate with at senior and mid- levels are culturally/religiously/racially diverse, gender balanced, welcoming, and always include differently-abled colleagues. I really love my job and with 20+ years at HP in many roles (at 3-4 levels), I know the culture well enough to state these things with complete confidence.

Cons

More work than workers! But for me this is a "pro".

4.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

It's a pretty good work environment. Generally positive.

Cons

The different parts of the company (Health Partners and Park Nicollet) are having difficulty integrating. Park Nicolet appears to be openly hostile to Unions. It makes for awkward work conditions, as you're likely to have to juggle multiple different instructions and workflows. This also causes conflicts when it comes to managing things like PTO or work assignments. Plan on on-the-job training. HP's only training is corporate videos, which are painfully inadequate.

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