HealthPartners Reviews
Updated Mar 24, 2023
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Found 675 of over 729 reviews
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Top Review Highlights by Sentiment
- "Certain members in senior leadership do not practice the mission, vision and values of HP" (in 20 reviews)
Ratings by Demographics
This rating reflects the overall rating of HealthPartners and is not affected by filters.
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- Current Employee, more than 1 year★★★★★
Pros
Great management, great health system , respectful of work life balance. Wonderful team
Cons
None. Would not change a thing
We value your review and want to thank you for taking the time to submit it.
- Former Employee, more than 1 year★★★★★
2 stars because my coworkers were fantastic
Mar 22, 2023 - in Bloomington, MNRecommendCEO ApprovalBusiness OutlookPros
-Good health, dental, 401k and other benefits -Great coworkers who really care about the patients
Cons
-Nearly impossible to get time off, even for medical/dental appointments -Extreme micromanagement -No formal policies in place for things like attendance and work expectations; left up to management's discretion - Since so many things are up to management's discretion, employees committing the same 'offense' are not all treated the same (i.e. two employees need time off for a medical appointment; one is required to provide a note, the other is not). -Inflexible schedule and very poor work/life balance
Continue reading - Current Employee★★★★★
Amazing company to work for
Mar 13, 2023 - Member Service Representative IIRecommendCEO ApprovalBusiness OutlookPros
The environment is supportive and welcoming. This fully inclusive corporate company is the first place that truly doesn’t feel like a corporate company. Management is stellar, helpers are stellar and, you’re never left with questions on next steps. 10/10 would recommend!
Cons
In all honesty, I have yet to find a con. Benefits are amazing, PTO is amazing and the people are amazing! There’s no toxic leadership and they truly want to see you grow here. Nothing bad to say.
Continue readingHealthPartners Response
Recruiter
Thanks for the great input. We are glad to hear you feel that way!
- Former Employee, more than 1 year★★★★★
Review of Health Partners Institute Research Administration
Mar 4, 2023 - Research & Development Associate in Bloomington, MNRecommendCEO ApprovalBusiness OutlookPros
Opportunities for Teleworking and collaboration.
Cons
Pretentious and gossip-centered environment with colleagues saying negative and often unprofessional comments about peers they did not like but pretending to get along with them at collaborative meetings with those individuals. Both macro and microaggressions were experienced by BIPOC co-workers. Research Administration leadership had poor perception of BIPOC Minnesotans ability to be successful in roles at the institute and openly said so in an all-team meeting. Lack of public disclosure of colleague salaries. When requests for feedback were made to management, only positive information was shared back without including areas of opportunity. Therefore, colleagues were often left clueless about potential areas of improvement they should focus on. Serious employee health issues that impacted ability to perform work activities were minimized and little to no support and/or resources were shared with employees.
Continue readingHealthPartners Response
Recruiter
We are sorry to hear about your negative experience but appreciate you taking time to submit this review. Feel free to reach out to the confidential corporate integrity number at 866-444-3493 if you would like to discuss this further with a representative.
- Former Employee, less than 1 year★★★★★
Great place to work, if you don't need training.
Mar 17, 2023 - Clinic Assistant in Saint Paul, MNRecommendCEO ApprovalBusiness OutlookPros
Excellent benefits, civilized environment, constant patient interaction. People really want great outcomes for patients. They also want you to succeed.
Cons
Under-staffing means training is minimal and amateurish. Thrown into high-stakes situations with minimal practical support. Suggestions/requests are deeply unwelcome. Be prepared to spend A LOT of time breaking bad news about postponing or cancelling appointments to badly ill people.
Continue readingHealthPartners Response
Recruiter
Thank you for sharing your experience. We are always striving to improve, so we genuinely appreciate your feedback.
- Former Employee, less than 1 year★★★★★
Great Company, Horrible Employer
Mar 10, 2023 - Member Service Representative in Bloomington, MNRecommendCEO ApprovalBusiness OutlookPros
Great work ethic and mission, genuinely seemed to care about its member base and training its employees. Very by-the-book, no corner-cutting.
Cons
Demand on call center reps is insanely high. Company allows a lunch break and one fifteen minutes break during an 8hr shift. If you weren't on the phone constantly, you would get an email asking what you were doing. Time off needs to be reserved six months in advance. New employees will be on the 10-7pm shift. Training has high drop out rate due to how demanding it is, so they never have enough reps on the floor. Compensation is below average.
HealthPartners Response
Recruiter
Your feedback is very helpful. Thank you for taking the time to write a review.
- Former Employee, more than 3 years★★★★★
Pros
Lunch break & working alone
Cons
Everything from management to short staff 24/7
Continue readingHealthPartners Response
Recruiter
We are sorry to hear about your negative experience but appreciate you taking time to submit this review. Feel free to reach out to the confidential corporate integrity number at 866-444-3493 if you would like to discuss this further with a representative.
- Current Employee, more than 10 years★★★★★
Decent pay, good people, great benefits.
Mar 24, 2023 - Member Services in Bloomington, MNRecommendCEO ApprovalBusiness OutlookPros
Decent pay and great benefits
Cons
Raises are small and infrequent
- Current Employee★★★★★
Pros
Management gets to know you personally and genuinely cares about you as a person. Access to continuing education improves your skill set and hones your current skills. Excellent, extremely affordable health care. Training is extensive, but very informative. They give you all the tools you need to do your job and do it well. There is no workplace drama. They are incredibly diverse. Very LGBTQIA friendly. Feedback is given monthly or bi-monthly. They help you to take pride in your work. They encourage you to ask questions, explore opportunities in the company , and are very open to ideas and suggestions. Zero tolerance policy for any kind of workplace drama, discrimination, or gossip. Flexible schedules and hours. Amazing PTO packages, huge 401k match and contribution. Superb work/life balance allowances. Usually if a company says things like “we’re a family “ it is a red flag. This company treats you like family but is not boastful. Open door policy from management.
Cons
Training is very meaty depending on your job role. Can be somewhat taxing, but manageable.
Continue readingHealthPartners Response
Recruiter
Thank you for providing us with this great feedback!
- Current Employee, more than 5 years★★★★★
Great place to get your foot in the door and learn
Mar 18, 2023 - Pharmacy Navigator in Bloomington, MNRecommendCEO ApprovalBusiness OutlookPros
Very thankful for all my time at HP, I’ve learned more than I ever thought I would.
Cons
Leadership in nearly every department I’ve worked in is lacking
Continue readingHealthPartners Response
Recruiter
Thank you for taking the time to give us your feedback.
HealthPartners Reviews FAQs
HealthPartners has an overall rating of 3.9 out of 5, based on over 729 reviews left anonymously by employees. 73% of employees would recommend working at HealthPartners to a friend and 61% have a positive outlook for the business. This rating has decreased by -1% over the last 12 months.
73% of HealthPartners employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated HealthPartners 3.7 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.
According to reviews on Glassdoor, employees commonly mention the pros of working at HealthPartners to be culture, coworkers, benefits and the cons to be senior leadership, career development, management.
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